 Richard W. Gochnauer
Chief Executive Officer
It's not enough that United
Stationers is a leading wholesale distributor of business products in North America, with net sales for 2009 of approximately $4.7 billion. Our mission is to become a high performance
organization, delivering exceptional value through superior execution of
innovative marketing and logistics services. I am pleased to report that
we are making progress throughout the company.
You can see it in our team
structure, which allows us to draw on the expertise of associates at all levels
to improve every aspect of our business
- from making it easy for customers to
work with United, to strengthening our partnerships with suppliers.
You can see it in our product
category and channel initiatives, where we are working hard to find products
that meet the needs of all of our resellers and designing programs to help our
independent resellers more effectively build their businesses.
You can see it in our efforts on
cost and value leadership, where we are driving operating costs out of our
company - to the tune of $20 million a year
- while remaining the best value
provider of logistical services.
You can see it in our use of
information technology, as we upgrade our systems platform to do a better job
of mining data to improve our business processes while strengthening our
service to customers.
These are just a few of the areas
where we are making progress. I invite you to keep our mission in mind as
you look around this Web site. You can see it everywhere
- making United
a better company to buy from, sell to, and invest in.
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Mr. Gochnauer
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